Delivery & Returns

Your order via this website constitutes an OFFER, which can then be accepted by STORM TEA, by the despatch of goods ordered. Errors & omissions excepted.

Storm Tea will endeavour to process your order within 2 working days. Delivery times are 3 to 5 days for UK or up to 10 days for outside UK deliveries. Storm Tea will use all reasonable endeavours to ensure these times are met. Storm Tea shall not be responsible for despatched items delayed in the post

  • We will take payment at the time of order, not necessarily the time of despatch in order to ensure that there are no last minute problems in getting your order to you.
  • Any promotional offers we make are designed to be used independently and in accordance with the offer as presented.
  • Please ensure that your payment is in Pounds Sterling and is for the correct amount - if not, your application will be rejected.
  • Payment can only be made by the following credit or debit cards Visa, Visa Delta, Visa Electron, MasterCard, Switch, Maestro, Solo.
  • Note for items despatched overseas Storm Tea is not responsible for the payment of any Import Duty or Customs charges for the products ordered via this website. A charge may be payable by you at the point of delivery.]
  • Please make a note of items ordered and date of order in case of query.
  • All goods offered are subject to availability.

You have the right to cancel your order for any reason, by giving us notice of cancellation at any time within 8 working days from the date of you receiving your order. If you wish to cancel your order, please e-mail your cancellation to us at sales@stormtea.co.uk.

You will be refunded any amount you have been charged within 30 days of cancellation. However, in the event the goods have been delivered or despatched to you prior to cancellation, you must return the goods to us, and pay the costs of shipping.

Any goods returned must be received by us in the same condition and, as far as possible, in the same packaging as when they were delivered to you.

Storm Tea reserves the right to suspend, modify or amend the Storm Tea shop website (or any part thereof) at any time.

The items shown in this website are a fair representation of the actual items, although minor details may vary.